PRIVACY NOTICE

DATA CONTROLLER
In compliance with the Federal Law on Protection of Personal Data Held by Private Parties, AQUA ET TERRA informs you that it is responsible for your personal data. The “User” may contact AQUA ET TERRA at any time via our email address: CONTACT@AETSS.COM.
We protect and safeguard your personal data to prevent damage, loss, destruction, theft, misplacement, alteration, as well as unauthorized processing of your personal data.

PERSONAL DATA
The information provided must always be truthful and complete. The user will be responsible at all times for the accuracy of the data provided, and under no circumstances will AQUA ET TERRA be responsible for its veracity.
The information requested from the user on the website WWW.AETSS.COM includes: Full Name, Contact Phone Numbers, and Email Address.
Your personal data will be processed in accordance with the principles of lawfulness, consent, information, quality, purpose, loyalty, proportionality, and accountability, as stipulated by law. The confidentiality of your personal data will be maintained by establishing and effectively maintaining administrative, technical, and physical security measures to prevent its damage, loss, alteration, destruction, unauthorized use, access, or disclosure.

WHAT ARE COOKIES AND HOW ARE THEY USED?
Accepting cookies is not a requirement to visit our website. Cookies are small text files that identify your computer with our server as a unique user when you visit certain pages on our site, and they are stored by your internet browser on your computer’s hard drive. Cookies may be used to recognize your Internet Protocol address, saving you time when you want to enter our site.
We only use cookies for your convenience in using AQUA ET TERRA and not to obtain or use any other information about you (e.g., targeted advertising). Your browser can be configured not to accept cookies, but this would restrict the use of our site. Please rest assured that the use of cookies does not contain personal or private data and is virus-free.
If you would like more information about cookies, please visit http://www.allaboutcookies.org, and for information on how to delete them from your browser, visit http://www.allaboutcookies.org/manage-cookies/index.html.
In case cookies are used, the “Help” button found in the toolbar of most browsers will tell you how to prevent accepting new cookies, how to make your browser notify you when you receive a new cookie, or how to disable all cookies.

USE OF INFORMATION
The information requested allows AQUA ET TERRA to contact users and potential clients when necessary to complete purchasing procedures. Additionally, AQUA ET TERRA will use the information obtained to:

  • Ensure efficient service.
  • Inform about new products or services related to those contracted or acquired by the client.
  • Fulfill obligations contracted with our clients.
  • Inform about changes in our products or services.
  • Provide better user support.

LIMITATION OF USE AND DISCLOSURE OF INFORMATION
In our program for notifying promotions, offers, and services via email, only AQUA ET TERRA has access to the information collected. This type of advertising is carried out through notices and promotional messages via email, which will only be sent to you and to contacts registered for that purpose. You may modify this indication at any time by sending an email to CONTACT@AETSS.COM, as indicated in the emails sent.

ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION, AND OPPOSITION)
The department responsible for handling and managing personal data is Customer Service, which you may contact via email at CONTACT@AETSS.COM.

TO EXERCISE YOUR ARCO RIGHTS AND REVOKE CONSENT
As the data owner, the “User” may exercise their ARCO rights (access, cancellation, rectification, and opposition to the processing of their personal data), or revoke the consent granted to AQUA ET TERRA for the processing of their personal data by sending a request directly to the Customer Service department at the following email address: CONTACT@AETSS.COM.
Such a request must contain at least: (a) your name and address or other means to communicate the response to your request; (b) documents proving your identity or, if applicable, legal representation; (c) a clear and precise description of the personal data regarding which you seek to exercise any ARCO rights; (d) an explicit statement to revoke your consent to the processing of your personal data and, therefore, for them not to be used; (e) any other element that facilitates the location of personal data. Your request must include the reasons for requesting such revocation and a copy of an official ID of the data subject or their legal representative.
We will respond to your request within a maximum of 20 (twenty) business days and will inform you of the outcome via the email from which the request was received. AQUA ET TERRA requests that users update their data whenever there is any modification, as this will allow us to provide you with efficient and personalized service.

INFORMATION TRANSFERS BY JUDICIAL REQUEST
AQUA ET TERRA will only share data when required by court order to comply with procedural regulations.

CHANGES TO THE PRIVACY NOTICE
We reserve the right to make modifications or updates to this Privacy Notice at any time, to address new legislation, case law, internal policies, new requirements for the provision or offering of our services or products, and market practices. These modifications will be available to the public through our website WWW.AETSS.COM, in the Privacy Notice section.

ACCEPTANCE OF TERMS
This Privacy Statement is subject to the terms and conditions of the AQUA ET TERRA website described above, which constitutes a legal agreement between the user and AQUA ET TERRA. If the user uses the services of the website WWW.AETSS.COM, it means that they have read, understood, and agreed to the terms outlined above.

AUTHORITY
If the user/client believes that their rights regarding the protection of personal data have been violated, they have the right to approach the appropriate authority to defend their rights. The authority is the National Institute for Transparency, Access to Information, and Personal Data Protection (INAI), and their website is: www.ifai.mx.

DATE OF LAST UPDATE
Dear user, you are hereby notified that this Privacy Notice was last updated on July 29, 2025.